Testimonials About Arlington Custom Builders

We love happy clients! Each project is unique and custom to our client's needs. Hear what they have to say about working with us!

Simply put, 5 STARS.

When we decided to renovate an existing casita at our Scottsdale home, the single most important challenge was identifying and retaining a contractor who demonstrated the highest standards and ability to complete our project. After considering several contractors we selected Arlington Custom Builders. Having almost 45 years of experience building custom homes and renovations in the Scottsdale area convinced me to retain Alan Anderson and Brenda Southard as my contractors. First and foremost Alan and Brenda are design to turnkey builders providing architectural services, demolition through final permit construction as well as interior design and installation services.

Working with Alan and Brenda was easy given their exceptional communication skills throughout the project with frequent updates on the project status. Alan and Brenda are resourceful, creative, solution oriented people. Alan utilizes sub-contractors that he has known for years insuring high quality work is performed. And with a commitment to “getting it right”, both Alan and Brenda consistently produce results that meet the highest standards in the industry.

Renovations are fraught with “surprises” that require ingenuity and creative solutions that result from Alan’s 30 years of construction industry experience. Brenda designed a very unique but functional kitchen designed for a person with physical challenges. Attention to detail was a hallmark for this project.

Arlington Custom Builders performed outstanding work that resulted in a project that exceeded our expectations. Home construction projects can be enjoyable if you have an experienced, knowledgeable contractor. We chose Arlington Custom Builders and I would recommend you do the same.


- Jon G.

I had a remodel on my mind for quite a while and decided to get started on it mid-2021. Once the design of the kitchen was done, I hired Arlington Custom Builders as the General Contractor for the project. The scope of the project was to replace all the windows, create a window wall in the great room that would open to the backyard, replace carpet and tile flooring with hardwood in the home office, great room, kitchen, and hallways, improve the lighting, paint the interior, and remodel the kitchen to the specified design.

Alan Anderson and Brenda Southard were great throughout the process. They say what they are going to do and they do what they say. If they specify an appointment time, you can set your watch to that time. If there is any change to the plan, they manage your expectations. The work quality is outstanding, and their subcontractors are courteous, professional, and excellent at their craft. They truly care about the finer details, which is refreshing.

The difference in my house is night and day. The windows are dramatic, the wood floors give the house a warm and classic look, the new lighting is spectacular, the paint has brightened the home significantly, and I have the kitchen of my dreams!

I love the new home that I have been living in for the past 23 years! Alan and Brenda have gone above and beyond to exceed my expectations.


- Caroline M.

When deciding to do some general repairs on an older home it is hard to find a GC willing to take on the project. I was so thrilled with Alan and all of the subs he used. Our job was completed as we requested and within original bid price. We were so thrilled to finally find someone honest and willing to work. I would recommend Arlington Custom Builders for any job, big or small.


- Maggie P.

I decided to update the kitchen and master bedroom of my house. I contacted a friend, a contractor that does outstanding work. He was in the middle of three other projects and could not take on any more work. He referred me to Alan and Brenda. He said he had hired Alan to do a couple of finish up jobs and he does excellent work. Then I was told, "whatever contractor you choose, make sure you hire Brenda to design the kitchen."

My friend's advice was spot on.

I had a difficult time deciding on some of the tile and color combinations for the bathroom. I really needed someone patient and helpful to guide me through the process. Both Alan and Brenda brought me several different samples of tile and paired them together for me. Construction and remodeling can be stressful period. At times you may feel like you are going to lose your mind. You need a contractor that is part psychologist. The neighbors are going to be subjected to a lot of activity, traffic and noise. You need a contractor that is part ambassador. You need a contractor that is not afraid of a client's crazy idea and can make it happen, such as hiding the toiled tank in the wall.

My project turned out perfect. I highly recommend Alan and Brenda at Arlington Custom Builders.


- D. Morris

We interviewed several contractors and decided to work with Alan and Brenda. I’m grateful we made that choice! Especially after comparing our project to other family and friends experiences. We seriously could not have made a better decision! I would absolutely highly recommend ACB to anyone looking to do any remodeling project! They were excellent from start to finish! Brenda’s kitchen design was awesome and her knowledge and expertise gave me so many ideas that I never would have even thought of. Alan did an amazing job overseeing our entire project. I was so impressed with his ability to minimize disruptions in the home while continuing to get the project done within the time frame proposed. He was on top of every detail and when we needed to make a change or had any issues he was right there to offer immediate solutions. We couldn’t be happier with the job he and his team did! All of his contractors were extremely professional and very knowledgeable. Our completed project far exceeded our expectations. What has been even more impressive is the follow up I experienced wih Alan. Whenever I had questions after the project he was right there to take care of anything. This in my opinion is truly an example of outstanding work and service. Thank you Alan, Brenda and the entire ACB team!


- The Hayden Family

We really recommend Arlington Custom Builders. They did a great job on expanding and renovating almost all of our 4000sf house.

As a recently retired civil engineer and project manager for a commercial building contractor I know the construction contracting business well. Even though I have the skills to be my own general contractor, I knew that it would be a full-time job to perform our renovation and I also knew it would be difficult to identify good subcontractors and get them to perform work on a timely and cost- effective basis. As a result, we looked for a good contractor for our large renovation project. We chose Arlington Custom Builders (ACB), owned and run by Alan Anderson.

In late 2018 and almost through 2019 we hired ACB to make an approximately 500 square-foot addition to and then renovate the rest of our house. When the addition was finished, ACB remodeled our master bedroom and bathroom, and then finally gutted and re-built the central portion of our house consisting of the kitchen, dining room, wet-bar, and family room. He removed and upgraded the double front entry door to the house. He performed structural work to revise the supports to our vaulted and exposed ceiling. He installed a larger electrical main box and a new electrical feed from the street to support our addition. Also, as part of these renovations he filled-in sunken floors and jack- hammered and removed raised floors in our house in order to have only one level throughout.

Alan kept our multi-phase project well-organized and completed on a timely basis and provided a really high-quality product. He limits the number of projects he does, so you really get his personal attention. He also found sources for some unique materials we installed, such as turquoise-inlaid wood for bar top and fold-away windows to allow an indoor-outdoor counter. Alan has a team of specialty subcontractors that he has worked with for many years they produce quality work. Since his team of subcontractors has worked together before, they prepare their work for the following subcontractor keeping both the quality high and the project on schedule.

Overall, the three phases of our project took a year to complete after the design was done. We occupied our house the whole time, even though we knew it would lengthen the construction time. ACB managed to keep the dust to a minimum by walling off the construction from our living areas. They even managed to keep our two very active German Short-Haired Pointers fenced safely out of the staged work areas.

In addition, as a bonus, Brenda Southard, Alan’s spouse, who has extensive kitchen design experience, was able to provide us with good pricing and a great layout for our new kitchen cabinets. She suggested ideas and features we certainly would not have thought of ourselves.

We really recommend Alan & Brenda and Arlington Custom Builders to perform new build and renovation work for others.


- Wayne & Gretchen Barker

I had decided to do an extensive remodel of a single family home years and chose Alan and Arlington Custom Homes as he came highly recommended from a colleague of mine who had used him in the past. Not only was the bid competitive, but he and his crews work was exceptional. What’s more, the project was finished in the amount of time he said it would be. Overall, I couldn’t have been happier with the finished project and would highly recommend Alan to anyone looking to build or remodel.


- Wil Daly

My wife and I hired Arlington Custom Builders to renovate a foreclosure home we purchased in Desert Mountain. Alan and all of his subcontractors did an outstanding job. They completely transformed our home. The renovation included the addition of an elevator, new flooring throughout, new appliances and accompanying cabinetry, transforming a bathroom into a complete handicap accessible bathroom, new French doors across the entire back of the home, Custom built in bar, and refinished garage with cabinetry and countertops. I cant say enough good things about Alan and his workers. I would definitely hire them again and recommend them to my friends. Thank you Alan for transforming our house into a home.


- Mark Miller

We hired Arlington Custom Builders to remodel our home in the summer of 2018. Our house was built around the mid-1960’s. We are absolutely thrilled with the result and the quality of the remodel and everyone loves the finished house. Everything flows beautifully and they were great at giving us suggestions and ideas for the remodel. Arlington did the work on time, and did great work. Any cost changes were at our request – there were no surprises. Generally it was on budget and on time. All of the sub-contractors were very good and punctual. The remodel included reconfiguring the kitchen, from a galley kitchen to an open kitchen with an island, raising a/c vents, replacing windows, doors, tile, and cabinets. We had canned lights installed throughout the house, with new electrical, and of course had new paint throughout. It basically is a new house! We enthusiastically recommend Arlington Custom Builders!


- Phil W.

When we decided it was time to remodel our kitchen, laundry room and bar area we started by looking at appliances. The salesman referred us to Arlington Custom Builders and owner, Alan Anderson. Alan and his wife Brenda met with us at our convenience in our home. We expressed what we wanted and they made it a reality. Brenda's design talent and experience guided us in the right direction and Alan and his team of subcontractors brought the vision to fruition. Alan discussed with us daily on every phase of the process so there were no surprises. His team of subcontractors were on time and very respectful of our home. We love our new kitchen, functional laundry room and bar area and looking forward to our next project with Alan. We highly recommend Arlington Custom builders. It is a pleasure working with Alan and Brenda. We are sure you would agree.


- Ron & Roxann Pitchel

In 2013, I contracted with Alan Anderson of Arlington Custom Builders, Inc., to build a 2,000 square foot house on property I owned in Peoria, AZ. He came highly recommended to me. I was impressed with him and his thoroughness at our first meeting. I subsequently met with him to go over specific details I wanted in the house. He brought his wife, Brenda Southard, to that meeting. Alan explained that Brenda could help choose cabinets, kitchen and bath countertops, and other interior items for my house when we were ready to do those. I had made a rough draft of my wish list and discussed details with them. Since I am not very artistic, I doubted whether they could fully understand my vision and scribbles. I was very pleasantly surprised when they later returned with plans by a draftsman. Not only did these plans incorporate everything I wanted, they improved on various areas to make larger closets, bathrooms, laundry room and other areas. Construction began in early 2014.

Later, I met with Brenda at her showroom/office to pick out countertops, cabinets, and other necessities. She had a large selection, with many different choices. I could never have decided without her help and advice. She had so much knowledge about how the fixtures would blend with other pieces. The finished result was far more impressive than I had originally imagined.

Alan was at the site during most of the construction, taking charge of it all very effectively. Most of his subcontractors have worked with him for years, and were very efficient in building the structure. When time came to put in cabinets, countertops, fixtures, etc., the ones I chose with Brenda's help were installed. I was overwhelmed with how beautiful it all looked. Everything fit perfectly. I was very impressed with the way Alan and Brenda work so well together and complimented each other.

I have been in my house over three years now, and I still marvel at how much I love it.


- L.A. Jones

When it’s time to remodel your home, you want it done competently, on time and at the right price. While this may sound easy enough, it can be much harder than you think. Arlington Custom Builders and owner, Alan Anderson were the right people for our job. We wanted to do a significant remodel of our home. The project scope included gutting 2 bathrooms and a complete re-design of the master bath and closet configuration. In addition, we replaced all of the flooring and some of our kitchen cabinets. Right off the bat, Alan was flexible. He allowed us to dream and request every feature. Then as we made adjustments to fit our budget, Alan made a clear effort to help us balance our plan against our pocketbook. Despite the fact that it was more work for his team, Alan accommodated our desire to move to a different section of our home while they worked. The extent of our changes required Alan to bring a variety of craftsmen to handle various components of the job. Everyone that Alan brought into our home was courteous, responsive, competent and pleasant. Like us, Alan paid attention to the details of the work. If we weren’t 100% satisfied, Alan made it right. I would highly recommend Arlington Custom Builders.
- K. Basfield & D. Seward

We had Arlington builders do our remodel a couple of years ago and were very pleased with the handling of all the various sub contractors that Alan uses. We had a total kitchen remodel with two partial bathrooms as well as some remodeling on our family room area, specially fireplace mantel and wall nitches and cabinets installed. All of the workers were very pleasant and helpful and cleaned up after each phase which was really helpful as we were living through this remodel. Alan has some great resources and ideas and we worked with him and a designer to come up with a plan and it turned out great. We love all that was done and used his painter who was fabulous on repainting most of the house inside. Alan’s work ethics and pleasant nature added to the experience. It was a pleasure working with him.


- Cindy and Mike Kraft

I am happy to recommend Alan Anderson and his team at Arlington Construction. The addition and remodel that Arlington did for me was done with high quality. The design and workmanship were first rate, his crew was professional and the job was finished on time. I’ve heard so many horror stories of remodeling jobs – not mine — working with Arlington was a pleasure.


- Teresa Kim Quale

We have employed the services of Arlington Custom Builders on two occasions. In the first remodel, a load bearing wall was removed between the kitchen and the family room. New windows were installed and travertine floors were laid in the main living areas of our home. In the second remodel, the master bathroom was gutted and completely done over. The results were outstanding! On both occasions, the work done by Arlington Custom Builders exceeded our expectations and greatly increased the value of our home. We would highly recommend Arlington Custom Builders!


- Bob and Diana Simpson

We were very pleased with Alan’s work on our complete house remodel and have recommended his company to several friends. His workmen were very qualified and always on time. The 2 men who laid our wood floors were very knowledgeable and eagerly answered my questions about how to keep the wood in good condition. I watched with amazement at the precision as the tile men cut to fill difficult angles, etc. The whole job took only 2 and a half months and came in 15 days ahead of schedule. Besides being honest and pleasant to work with, the best characteristic about Alan is he listened carefully to our needs, shared his experience and follow through.


- Tom and Joanne Hentz

Alan Anderson of Arlington Custom Homes has been the general contractor for a number of large remodeling projects for us over the past 9 years or so. Master bath, office addition, closet and sitting room addition off our master bedroom, repainting, rewiring, tile work, plumbing, refurbishing our garage, installing wood garage doors are among them. Alan is an extremely honest person who works as hard as he can to make the project right. He has good, long-term relationships with his subcontractors which goes a long way toward ensuring a successful outcome. They show up when they are supposed to and all have done a good job for us. He provides detailed estimates and statements of expenses when projects are completed.

Home remodeling projects never go 100% as expected, that is the nature of the beast, but when you trust your contractor and feel safe when he and his workers are in your home and know they will do their best, you feel confident of the eventual outcome. We have come to know Alan and his subcontractors quite well over the years and have been pleased with their work, their attitude and their dedication to good service.


- Mike and Bridget Heidorn

We have used Arlington Custom Builders for two remodeling projects in our home, one involving the kitchen and family room and the other involving two bathrooms. We are pleased to recommend Arlington and Alan Anderson very highly. Arlington provided accurate estimates and reasonable prices, and the quality of the work by Arlington and its subcontractors was just superb – there have been no problems with any of the work over the last several years. We also appreciated the assistance we got with some design ideas from Arlington, including an excellent solution that allowed us to remove part of a bearing wall between our kitchen and family room and really open up and modernize that part of the house. Arlington has also successfully removed several dropped ceilings in our kitchen and baths and relocated the ductwork from that area to our roof, so that those rooms have a more spacious and modern look. On a final note – Arlington’s people came when they said they would, worked straight through to completion, and left things completely clean. They have our unqualified recommendation! Jay and Susan Mann.


- Susan M. Mann

When we decided to take on a project to fully remodel a 4,000 square foot home we spent a good amount of time considering several general contractors and two “big company” remodelers. After interviewing the candidates and much careful consideration we decided to award our project to Arlington Custom Builders. Arlington owner, Alan Anderson quickly assembled a team of experts to help us develop design ideas into a formal plan and a detailed scope of work. We are very grateful for the design ideas and advice that Alan and his team shared with us. We were particularly pleased with the work Brenda did on the cabinetry designs.

While the project was underway, Alan was on site to closely supervise all aspects of the work being performed. The scope of our project included replacing flooring, base boards, paint, installation of cabinetry and granite counters in the kitchen, bar and bathrooms, appliance installation, tile work, replacement of all plumbing fixtures, dry wall work, and significant electrical work. Throughout the remodel project, Alan was easy to contact and provided frequent progress updates. Our project was completed 15 days ahead of schedule and on budget. The craftsmen that Alan had on the project were pleasant, honest and professional.

We are extremely pleased with the outcome of our project. Alan made the process as easy as can be expected and the final outcome far exceeded our expectations. We feel that Arlington Custom Builders provided an excellent service at a great value. We will use Arlington for any future projects and would recommend them to anyone taking on a remodeling project.
- John and Kari Baker, Scottsdale, AZ

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